firelli

Shipping & Returns

All Firelli products are fulfilled by Amazon, which means you get access to Amazon's world-class shipping and return policies.

Shipping

Amazon Prime: Free two-day shipping on eligible items for Prime members.

Standard Shipping: 5-8 business days for non-Prime orders.

Expedited Shipping: 2-day and next-day options available at checkout.

Shipping costs and delivery dates are calculated at checkout based on your location and selected shipping speed.

Returns

30-Day Return Policy: Amazon offers a 30-day return window for most items. If you're not satisfied with your Firelli purchase, you can return it within 30 days for a full refund.

Free Returns: Many items qualify for free returns. Look for the "Free Returns" label on the product page.

How to Return:

  1. Go to your Amazon Orders page.
  2. Find your Firelli order and click "Return or replace items."
  3. Select your reason for return and choose your refund method.
  4. Print the prepaid return label (if eligible for free returns).
  5. Drop off your package at the designated carrier location.

Questions?

For specific questions about your order, shipping status, or returns, please visit your Amazon Orders page or contact Amazon Customer Service.